Filtering by Topology

The Topology filter lets you customize screen views according to managed Live Platform topology entities. Click Live Cloud Topology, and then in the search field, enter the Name of Tenant ID of the entity that you wish to search. Open the topology tree to manually search for the desired entity. Right-click an entity to display further details. Live Platform Topology is filtered in the following hierarchy:

Channel
Customer
Service
SIP Connection

Once you define filter criteria for a specific entity, the respective sub-entities are also filtered. In the example below, the Live Platform Topology in the Channels page has been filtered for 'BBIRChannel'. In the Customers page, the customers managed by this channel are filtered, 'BB653' and 'BB12745'. In the Services page, all services deployed by these two customers are filtered.

In the example below, each entity in the Topology hierarchy is indicated by a unique color:

Channel-Orange
Customer-Red
Service-Purple
SIP Connection-Green

The following example shows the hierarchy for a filtered customer and child entities.

When filtering for a specific child entity that is the only child entity, and then apply the filter, only the associated parent entity is displayed in the Filter pane. In the example below when filtering for a specific SIP Connection that is the only connection under the service, then once the filter is applied only the Service entity is displayed in the Filters pane.

In the example below, two SIP Connections are configured under the service, therefore after applying the filter for one of these connections, the filtered connection entity is displayed in the Filters pane.