Before Enabling Cloud Architecture Mode

Before enabling Cloud Architecture mode, ensure the following:

Ensure HTTP port 80 or HTTPS port 443 are open on the Enterprise firewall.
For maximum security, its advised to implement this connection over HTTPS port 443 with One-way authentication. Mutual authentication is not supported for this mode.
This connection can be secured using either AudioCodes certificates or custom certificates.
Port 915 used for WebSocket Client and OVOC Server communication (internal) see Configuring the Firewall.
Ensure that all managed devices have been upgraded to the software version that supports this feature (refer to SBC-Gateway Series Release Notes for Latest Release)

If devices are not appropriately upgraded then they cannot be managed in OVOC.

Ensure that the following parameters have been configured for the managed devices (see Configuring SBC for Tunnel Mode):
In the OVOC Web interface, the SBC Devices Communication parameter must be set to IP Based in the Configuration screen (System tab > Administration menu > OVOC Server folder > Configuration)