SIPREC with Genesys Equipment

The device's SIP-based media recording can interwork with Genesys' equipment. Genesys sends its proprietary X-Genesys-CallUUID header (which identifies the session) in the first SIP message, typically in the INVITE and the first 18x response. If the device receives a SIP message with Genesys SIP header, it adds the header's information to theAudioCodes' proprietary tag in the XML metadata of the SIP INVITE that it sends to the recording server, as shown below:

<ac:GenesysUUID xmlns="urn:ietf:params:xml:ns:Genesys">4BOKLLA3VH66JF112M1CC9VHKS14F0KP</ac:GenesysUUID>

No configuration is required for this support.