Reporting Voice Quality of Experience to OVOC

The device can be configured to report voice (media) Quality of Experience (QoE) to AudioCodes' One Voice Operations Center (OVOC). The reports include real-time metrics of the quality of the call experience, which are then processed by OVOC.

OVOC is also a VoIP-quality monitoring and analysis tool. It provides comprehensive details on voice traffic quality, allowing system administrators to quickly identify, fix and prevent issues that could affect the voice calling experience in enterprise and service provider VoIP networks. IT and administrators can employ OVOC in their VoIP networks to guarantee effective utilization, smooth performance, reliable QoS levels, and SLA fulfillment.

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For information on OVOC, refer to the OVOC User's Manual.

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For configuring the SNMP connection between the device and OVOC, see Configuring SNMP for OVOC Connectivity.