Verifying Installed License Key

To verify that the new License Key has been installed:

1.

On the License Key page, check that the listed features and capabilities of the new License Key match those that you ordered.

2.

Access the syslog server and check that the following message appears:

"S/N<serial number> Key Was Updated. The Board Needs to be Reloaded with ini file\n"

If the syslog server indicates that the License Key was unsuccessfully loaded (i.e., the "SN_" line is blank), do the following preliminary troubleshooting procedures:

a.

Open the License Key file and check that the "S/N" line appears. If it doesn't appear, contact your AudioCodes sales representative.

b.

Verify that you have loaded the correct file. Open the file and ensure that the first line displays "[LicenseKeys]".

c.

Verify that the content of the file has not been altered.