Configuring the E9-1-1 Callback Timeout
If the initial established call between the E9-1-1 caller and the PSAP is prematurely terminated, the PSAP can use the ELIN to call back the E9-1-1 caller within a user-defined time interval (in minutes) from when the call was terminated. By default, an ELIN can be used for PSAP callback within 30 minutes after the call terminates. You can change this to any value between 0 and 60. For more information on PSAP callback for dropped E9-1-1 calls, see PSAP Callback for Dropped E9-1-1 Calls.
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To configure the E9-1-1 callback timeout |
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1.
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Open the Priority & Emergency page (Setup menu > Signaling & Media tab > SIP Definitions folder > Priority and Emergency). |
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2.
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In the 'E911 Callback Timeout' field (E911CallbackTimeout), enter the required callback timeout. |
