Editing a Flow Setting

The procedure below describes how to edit Email Interaction Settings.

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To edit Flow Settings:

1.

Open the Voice Settings page (Configuration > Interaction Manager > Voice); the following appears:

2.

Select the voice interaction check box that you wish to edit.

3.

From the 'Actions' drop-down menu, choose Edit Voice Settings; the following appears:

4.

Edit the fields you want to change.

5.

Click Continue.

6.

Click Save Changes.