Authenticate using Manually Created App Registration

You can establish connection between Live Platform and your M365 tenant platform through the manually created App registration (see Create App Registration Manually). Your provider or reseller sends you an email including an Authentication URL link to the Invitation wizard. The authentication process requires you to enter your Tenant ID, Application (Client) ID and Client secret of the registration. Alternatively, you can provide your Service Provider or Channel Reseller with these credentials. They can then enter them directly in the Onboarding wizard to complete the onboarding process.

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Do the following:

You receive an email similar to the following from your Service Provider or Reseller.

1.

Click Click here to activate your tenant.The Invitation wizard is displayed.

2.

Click Use App Registration.

3.

Enter the following details of your Application Registration, and then click Start authentication:

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Customer Microsoft Tenant ID

●

Application (Client) ID

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Client Secret

4.

A confirmation message is displayed that the Application Registration is valid; close the window.

Your provider or reseller completes the Onboarding process to create the new Direct Routing service.

5.

Once the service is created, login with your Live Platform customer operator (see Accessing Live Platform portal with Microsoft Azure MFA) to open the Service portal for the new service (Direct Routing > Edit Service).

6.

Open the Service portal for the new service (Teams Direct Routing > Edit Service).

7.

Navigate to the Microsoft 365 Settings page (Configuration > M365 Configuration).

8.

Verify that the tenant has successfully authenticated with the M365 platform. Click Validate Authentication to perform manual authentication.

9.

If you created a QOE application registration for enabling QOE Integration with Microsoft Teams, enter the details of the Application registration (see Add Microsoft Teams Device (Direct Routing).