Configuring AI Summary

An essential component of the AudioCodes Intelligent Meeting Room offering, AI Summary uses generative AI to automatically create and share meeting summaries among meeting participants and beyond. In-room participants can focus their attention on the ongoing discussions rather than taking notes manually. AI Summary is enabled through a Bot developed by AudioCodes and allows all users within an organization to benefit from automatic meeting recaps without the need to activate a personal meeting assistant and without requiring a Meeting Insights license. This guide walks you through configuring the AI Summary feature in the Device Manager and operating it directly on the meeting room device. Key benefits of AI Summary include:

■ Stay informed at all times: Automatically create and distribute Online meeting summaries.
■ Enable AI-powered meetings anywhere: Add AI capabilities to any room equipped with an AudioCodes MTR device.
■ License by Room: A cost-effective alternative to individually licensed personal AI assistants.
■ Protect Privacy: Ensures privacy and integrity of data through Meeting summaries that are sent to an email address without transcription or recording to a database. This is beneficial for sensitive communication between parties within the organization. For communication between parties outside the organization, the feature is for example, beneficial for sales leads communications and customer survey responses where the potential customer or existing customer respectively may not wish to have their personal profile saved to a database.
■ Setup easily: No Application installation required and is added automatically to meetings (no need to schedule invitation of the Bot to the meeting).
■ Try it out: Freemium Business model includes a Trial Teaser version which is available for six months. At the end of the trial period you can either purchase a license for using the AI Summary feature or alternatively pay for a Meeting Insights license and then use the AI Summary feature for free.

The AI Summary feature must be enabled on both the Device Manager and the MTR device (refer to AI Summarization on MTR Quick Guide).

➢ To configure AI Summary:
1. In the Device Monitor page, from the Actions menu for the MTR device, select Configure AI Summary.

2. Configure fields according to the table below.

Parameter

Description

Configure AI Summary

■ Enable AI Summary feature on the MTR device.
■ Disable AI Summary feature on the MTR device. Default.

AI Bot Method
■ Auto:  AI Summary Bot automatically joins the meeting, unless proactively canceled.
■ Manual: AI Summary Bot does not join automatically and require explicit add from the room’s user.

Summary Language

The summary's language determines the email's language.

During the meeting, you can speak in various languages, and the AI Summary automatically translates them to the set language.

Summary Email

The Default recipient for the AI summary email in this room. The summary is always sent to this recipient.

After the configuration is loaded to the device, you can view the status of the unit.

After enabling the AI Summary functionality as above and also enabling it on the MTR device (refer to AI Summarization on MTR Quick Guide), the status icon in the Device Manager is changed to 'Green'.

The table below describes the statuses for the AI Summary icon.

AI Icon color Status AI Icon color Status

Gray

The AI Summary feature has not yet been configured via the Device Manager (see Configuring AI Summary)

Orange

■ The feature has been enabled in the Device Manager however not on the MTR device. Refer to 'AI Summarization on MTR Quick Guide'.
■ Configuration is incomplete.

Green

The AI Summary feature is 'Active' indicating that it has been enabled on both the device and the Device Manager.

Red

An error has occurred in the configuration.
3. Due to security considerations, AI Summary emails are restricted to approved domains as configured. You must configure a Service Configuration template for this purpose. In the example below, the AudioCodes US domain is configured:
● In the menu select Setup, and then in the Navigation pane select Configuration > Service Configuration. Choose the relevant service, and add the below parameter with values as shown below.
● Parameter: system/ai_summary/allowed_email_domains
● Example Value: audiocodes.com; audiocodes.us

■ The figure below shows the MTR device at the start of the Meeting (scheduled or Ad-hoc), where the user is prompted both on the TV screen and RX-PAD that the AI Summarization Bot is about to start.

■ The figure below shows the AI Summarization Bot waiting to be admitted to the meeting:

■ The figure below shows the user present in the meeting admitting the AI Summary Bot to the meeting:

■ The figure below shows the AI Summary Bot successfully joined to the meeting. At this point, the recording starts: