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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Operation Center Portal
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
Hybrid Entities
Device Manager
Introducing Live Platform Device Manager
Getting Started
Prerequisites and Global Settings
Endpoint Site Prerequisites
Global Settings
Configuring System Settings
Configuring the LDAP Directory
Configuring Device Manager FQDN
Mapping Zero Touch Templates
Onboarding Service and Connecting Endpoints to the Network
Endpoint Provisioning
Using Device Manager
AudioCodes AI Summary Bot
Setup and Maintenance Tasks
Troubleshooting
Configuring Third-Party Vendor Devices
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