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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
Hybrid Entities
Device Manager
About Live Platform Device Manager
Initial Setup
Configure Prerequisites and Global Settings
Endpoint Site Prerequisites
Global Settings
Configure System Settings
Configuring the LDAP Directory
Configure the Device Manager FQDN
Map Zero Touch Templates
Onboard the Service and Connect Endpoints to the Network
Endpoint Provisioning
Work with Device Manager
AudioCodes AI Summary Bot
Setup and Maintenance Tasks
Migrate Devices
Troubleshooting
Configure Third-Party Vendor Devices
Voca CIC
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