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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
UpgradingUMP365
Setup Live Platform Server
Operation Center Portal Setup
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
LiveOps 360
Hybrid Entities
Appendix: Connecting Devices to Live Platform
Device Manager
About Live Platform Device Manager
Initial Setup
Work with Device Manager
AudioCodes AI Summary Bot
Setup and Maintenance Tasks
Manage Users and Devices
Manage Templates
Manage Device Manager Services
Upgrade a DM License to AI Summary
Set a Service Provider Configuration
Manage Profiles
Manage Firmware and Configuration Files
Handle Firmware Updates
Manage Latest Firmware
Synchronize Device Manager with Azure Blob
Update Device Firmware
Handle Configuration Files
Manage SIP Gateways
Restore a Device to Default Settings
Migrate Devices
Troubleshooting
Configure Third-Party Vendor Devices
Voca CIC
You are here:
Handle Firmware Updates
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Manage Latest Firmware
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Synchronize Device Manager with Azure Blob
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Update Device Firmware
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