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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Operation Center Portal
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
Hybrid Entities
Device Manager
Introducing Live Platform Device Manager
Getting Started
Using Device Manager
AudioCodes AI Summary Bot
Setup and Maintenance Tasks
Managing Users and Devices
Managing Templates
Managing Device Manager Services
Upgrading DM License to AI Summary
Setting a Service Provider Configuration
Managing Profiles
Managing Firmware and Configuration Files
Handling Firmware Updates
Managing Latest Firmware
Synchronizing Device Manager with Azure Blob
Updating Device Firmware
Handling Configuration Files
Managing SIP Gateways
Importing Emergency Locations from Microsoft Teams
Restoring Device to Default Settings
Migrating Devices
Troubleshooting
Configuring Third-Party Vendor Devices
You are here:
Handling Firmware Updates
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Managing Latest Firmware
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Synchronizing Device Manager with Azure Blob
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Updating Device Firmware
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