Admin and Operator Permissions for Device Manager

The tables below show Admin and Operator permissions for managing the Device Manager service type using the following interfaces:

■ Live Platform Portal
■ Device Manager

Action

SysAdmin Permissions

 

Admin

Oper

Monitor

Live Platform Portal

Add Service

√

√

Read-only

Open Management Page

√

√

Read-only

(Edit Service) Update Endpoint Licenses for service 1

√

√

Read-only

(Edit Service) Add devices to service using Redirect Server

√

√

Read-only

Disable Device Manager Service

√

√

Read-only

Change Customer

√

√

Read-only

Device Manager Menus

Users and Devices

Monitor Devices

 

 

 

Manage Users

√

√

Read-only

Manage Multiple Users

√

√

Read-only

Manage Multiple Devices

√

√

Read-only

Settings

System Settings

Ö

Ö

Read-only

Zero Touch Mapping

Ö

Ö

Read-only

Configuration

Templates

√

√

Read-only

Template Placeholders

Ö

Ö

Read-only

Service Provider Configuration

√

√

Read-only

Service Configuration

Ö

Ö

Read-only

Profile Configuration

√

√

Read-only

User Configuration

Ö

Ö

Read-only

Generated Config Files (Upload Configuration Files)

Ö

Ö

Read-only

Latest Firmware Versions

√

√

Read-only

Import/Export

√

√

Read-only

System

Services

√

√

Read-only

Profiles

√

√

Read-only

License

√

√

Read-only

 

 

The table below describes the user permissions of managed customers for Live Platform Web interfaces.

Action

Customer Permissions

 

Operator

Monitor

Live Platform Portal

Open Management Page

√

√2

(Edit Service) Update Endpoint Licenses for service 3

û

û

(Edit Service) Add devices to service using Redirect Server

√

û

Device Manager Menus

■ Filter devices and export to CSV
■ Filter alarms and export to CSV

Ö

Ö

Right-click actions in Device Status page:

■ Show Info
■ Update Firmware
■ Upgrade APK
■ Generate Configuration
■ Update Configuration
■ Change Profile
■ Nickname
■ Set as VIP
■ Screen Capture
■ Collect Logs
■ Restore to Default
■ Reset Device
■ Clear Device's Status

Ö

Ö

The following actions are supported:

■ Show Info
■ Screen Capture
■ Collect Logs

Service Configuration

Ö

û

Profile Configuration

Ö

û

Generated Config Files

Ö

û

System

Services (add devices to Redirect Server)

Ö

û

Profiles (add Profiles)

Ö

û