Configure Webex Cloud Connect Settings

The Settings page lets you configure Webex Cloud Connect settings for the Provider, Channel and System entities. You can trigger an email to the customer CRM each time a new customer lead is generated.

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To configure global settings:

In the Navigation pane, click Settings:

From the Connectivity Type drop-down, choose one of the following:

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Peering: Connect calls using the Service Provider SBC. For this configuration, customers can only Calling Profiles and cannot configure SIP Connections and SBC Scripts.

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BYOC: Connect calls using the dedicated customer SBC. For this configuration, customers can configure SIP Connections, SBC Scripts and Calling Profiles.

After applying confirmation, the following confirmation message is displayed:

The following figure displays the menu after configuring the BYOC option.

Configure other parameters according to the table below and then click Submit.

Parameter	Description
Notification Header Key	Header authentication key (header key: runkey) to connect to the destination address.
Notification Header Value	The passkey in the Header Value.
Show Dialplan Check box	Shows or hides the Use SBC Dialplan check box in the Upload Number dialog box.
Notification URL	The destination URL for the HTTP POST.
Reload Pages Data button	Click to refresh the page.

Select the Channels tab; a list of service names and their corresponding Notification URLs are displayed. Enter text in the search field to search for a specific service.

To add a new channel, click Add; the New Channel Settings dialog box is displayed:

Configure the new channel according to the parameters in the following table:

Parameter	Description
Name	Select the channel name.
Notification URL	The destination URL for the HTTP POST
Header Key	Header authentication key (header key: runkey) to connect to the destination address.
Header Value	The passkey in the Header Value.

Click Submit.

Select the System tab:

Click Reload to reload the list of Global sites.