OC Essentials Plus
This section describes how to monitor and configure Operator Connect OC Essentials Plus services.
| ➢ | To open the Service portal: |
| 1. | In the Live Platform Services page, select the check box adjacent to the service and then from the Operator Connect drop-down, choose Edit Service. |
The Users page of the Service portal opens.
| 2. | Use the following table as a guide for configuration and monitoring. See Getting Started with Operator Connect Essentials Plus for description of the basic configuration flow. |
| Menu Option | Reference |
|---|---|
|
Configuration |
|
|
Manage M365 tenant users |
|
|
Apply templates to M365 users from a file |
|
|
Manage SIP Connections and DIDs |
|
|
Monitor and configure M365 connection |
|
|
Configure Location-Based Routing |
|
|
Monitoring |
|
|
Monitor configuration actions |
|
|
Monitor |
|