Calling Profiles

The Calling Profile screen lets you manage Calling Profiles that are configured in Live Platform. System users can also attach managed SBC devices to Calling Profiles. Calling Profiles represent logical containers for trunks and emergency strings that are used for outbound routing and emergency calling configurations. You can also configure CAC Profiles that are used for managing the number of concurrent calls for your customer at the SIP Connection level and for phone numbers routed through these connections. At least one calling profile is per region. Every number is associated with a single calling profile. When the Calling Profile is assigned to a service, links are created between the service and the SBC.

➢ To manage Calling Profiles:
1. In the Navigation pane, selectCalling Profile.

The table below describes the parameters in this screen.

Parameter Description

Calling Profile

The name of the calling profile.

Service Type Indicators

Indicators whether the following service types are enabled:

■ Zoom
■ Webex Cloud Connect
■ Live CX
■ Live UC

SBC List

Name of the SBC device attached to the Calling Profile that is used to connect calls.

Click to add a new Calling Profile.

2. Configure profile according to the table below and then click Submit.
Parameter Description
Name Descriptive name of the service.
UC/CS Service

Select Webex

SBC List

Select an SBC device from the drop-down list to attach to the Calling Profile.

If you wish to associate more than one SBC device with the same Calling Profile, then the same value must be configured in the SBC device details for each attached SBC device (see Webex Cloud Connect Prerequisites).

General-Access to All

Select this option to provide unrestricted access to this Calling Profile. Toggle slider to assign Calling Profile to customer or channel.

Enforce CAC

Select this option to allow the configuration of Call Admission Control values for managing the number of concurrent calls for your customer at the SIP Connection level and for phone numbers routed through these connections.