Onboarding Zoom Provider Exchange Services

The Onboarding of Zoom services includes the following:

■

Onboarding Overview

■

Mapping Site Tags to Channels

■

Zoom Customer Prerequisities

■

Zoom Provider Exchange Service Deployment Statuses

■

Customer downloads and installs the AudioCodes Zoom Phone app (see Customer Downloads and Installs Carrier App)

■

Customer submits lead request (Submit Contact Us Form for New Lead)

■

Apply License to Zoom Lead

■

Add PSTN SIP Connection

■

Load Numbers to Customer

■

Approve Uploaded Numbers

■

Verify Provider Exchange Connections

■

Assign Numbers in Zoom Admin App

■

Verify Assigned Numbers and Make Test Calls