Modifying Access Profiles

This option lets you modify existing Access profiles. For example, you may decide that users can access not only their own calls, but also calls made by other users in their group.

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Do the following:

1.

In the Icon pane, click , and then in the Navigation pane, select Recording Settings > Access Profiles.

2.

Select the profile you wish to edit, click ... to open the right-click menu, and then choose Edit.

3.

Edit parameters according to the table below.

Field	Description
Name	Name of the Access Profile.
Description	Description of the Access Profile.
Call Permissions
No Call Access	Prevent access to all calls.
Access User's Own Calls	■ Play Media Related to Call ■ Download Media Related to a Call ■ Tag Calls ■ Add Notes ■ Delete Notes of Other Users ■ Delete Calls
Access User's Own and Group Calls	Click Add and then from the Drop-down list, select Security group to add.
Access All Calls	Allow access to all calls.
Recording and Access Profiles permissions
Create and Modify Recording Profiles	Allows users to create and modify Recording profiles.
Create and Modify Security Profiles	Allows users to create and modify Security profiles
Create and Modify Tags	Allows users to create and modify tags.
System Configuration Permissions
Configure System	Allows users to configure System settings.
Audit Trail Access/Export	Allows users to access and export Audit trails.