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Live Platform for End Customers User's Manual
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Overview
Operation Center Portal
Voice Calling
Contact Center
Interactions and Meetings Recordings
Interaction Insights
About Interaction Insights
Onboarding
Day Two Management using the Service Portal
Login to Service Portal from Live Platform
Interactions
Managing Active Calls
My Active Call
Instant Messages
Recording Settings
Managing Recording Profiles
Managing Access Profiles
Managing Analytics Profiles
Managing Device Recording Profiles
Recording Entities
System Settings
Monitoring
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Setting User Language
Interaction Insights Service User Permissions
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Recording Settings
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Managing Recording Profiles
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Managing Access Profiles
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Managing Device Recording Profiles
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