Managing LiveOps 360 Leads

In the Services page, you can view the list of deployed LiveOps 360 services and new leads.

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To view services/leads:

1.

From the Customer Actions drop-down list, select LiveOps 360 > Open Services Page.

2.

From the Tenant drop-down list, choose the Service Provider tenant and then click Select.

The Services page is displayed.

The following table describes the service details.

Lead Field	Description
Full Name	The company name.
Service Name	The name of the service.
Customer	Then name of the customer.
Channel Name	The name of the channel attached to the service.
Status	One of the following: ■ Draft: Customer has been added by Provider Exchange, however Live Platform license has not yet been applied. ■ Pending Provisioning:  The customer has provided consent, however a device has not yet been attached to the Management service. ■ Deployed: Customer Live Platform license has been successfully applied, however numbers have not yet been uploaded. ■ Ready: Customer has been successfully deployed and numbers have been uploaded. ■ Removing: Customer is in the process of being removed.
Last Modified	Date of last update of the customer account.

The following table describes the table filters.

Table Filters

Filter	Description
Customer or Service name	The name of the service or the name of the customer that is attached to the service.
Consented Date and Created Date	From the drop-down list, choose one of the following: ■ Last Week ■ Last Month ■ Last Year
Last Modified Date	From the drop-down list, choose one of the following: ■ Last Week ■ Last Month ■ Last Year
Status	Deployment statuses: ■ Deploying Waiting for ? ■ Deployed: Service has been successfully deployed, however ? ■ Removing:  ■ Ready: Service has been successfully deployed and ?? ■ Wait for Customer: Waiting for Customer approval.