Onboarding LiveOps 360 Services

To onboard the Live Ops360 management service:
1. Do one of the following:
In the Services page, from the Add Service drop-down, choose Live Ops360.
In the Customers page, select the check box adjacent to the relevant customer and then from the Add Service drop-down, choose Live Ops360.

The Onboarding form is displayed.

2. Configure parameters according to the table below.

Parameter

Description

New Service Name

The name of the new service.

Contact Name

The name of the contact.

Phone Number (E.164)

The phone number of the M365 tenant admin.

Email

The email of the M365 tenant admin.

Customer License

The license type for the service. Default: Essential

Comments

Free text notes.

3. Click Submit. Once the service is successfully added, a message similar to the following is displayed.

4. From the Services page, from the Service Actions drop-down, open the Service portal (Live Ops360Open Services page).