Managing Templates Library for AI-powered Summaries

The Templates library includes a set of pre-built templates that are designed by AudioCodes for use by most organizations. When enabled, Meeting Insights users can select these templates to generate AI-powered summaries.

The library includes two types (scopes) of templates:

Advanced: These templates include special features, such as required or optional fields that users must fill in before the summary is generated.
Limited: These are basic templates that don't require any user input.

You choose the scope for a template when you upload it to the library, or change it later by editing the template.

When you upload a template, you can assign it to a sector, which is a logical group that helps users find related templates. Sector names are user-defined. For example, you might group templates for the sales team under "Sales", and templates for human resources under "HR".

You need to enable a template for it to become available to your tenant.

To manage template library:
1. Open the Meeting Insights service's Tenant Management portal.
2. In the navigation pane, under AI Settings, select Library Templates; a list of the library templates is shown (example):

3. Click Add New Template; the Create Template dialog box appears:

4. Under Prompt Flow, drag the template file (JSON format) into the box, or click the box and browse to and select the file; the file is uploaded and the following fields are automatically populated (and can be modified):
Template Name: Name of the template (e.g., Municipal Committee), which is obtained from the "name" field in the uploaded JSON file.
Description: Description of the template, which is obtained from the "description" field in the uploaded JSON file.
5. (Optional) From the 'Sector' drop-down list, type the sector for which the template is applicable (e.g., Sales). This can be used later for template classification and filtering.
6. Click Save.
7. To enable templates for the tenant, select the templates from the list, and then click Enable.