Create UCaaS Service Provider Tenant

Before you can onboard Live UC services, you must add a UCaaS Service provider entity to Live Platform under the Service Provider Live Platform tenant. Once this entity is added, you can add additional Live UC services and other service types (Live CX, Zoom Provider Exchange and Webex Cloud Connect) under the same UCaaS Service provider. In the process, you are directed to the Provider Settings in the Service portal where you configure the following:

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Supported Live Platform services

■

Default CAC value for Number type "User"

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Do the following:

1.

In the Services page, from the Add Service drop-down, choose Add Service > Live UC.

2.

Verify that the name you define matches the provider name that is defined in the provider URL path used to connect to the UCaaS server instance: <ucaasurl>/<serviceprovidername>:

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<ucaasurl> is the URL of the UCaaS server instance

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<serviceprovidername> is the service provider name as defined in Live UC

3.

Enter the appropriate name of the provider and then click Submit provider name.

4.

Under Supported Services, select Live UC and then click Save Changes.

5.

Configure parameters according to the table below and then click Save Changes. You can also click Reload Pages Data to refresh the page for the specific UCaaS service provider configuration.

Parameter	Description
Notification Header Key	Header authentication key (header key: runkey) to connect to the destination address.
Notification Header Value	The passkey in the Header Value.
Show Dialplan Check box	Shows or hides the Use SBC Dialplan check box in the Upload Number dialog box.
Notification URL	The destination URL for the HTTP POST.
Reload Pages Data button	Click to refresh the page.
Supported Services	Select Live UC.

6.

Click the Numbers tab, configure parameters according to the table below and then click Save Changes.

Parameter	Description
Numbers
Default CAC Value	Enter the Default CAC value for the Number type 'User'. Each number uploaded to Live Platform with Number type 'User' inherits this value (read-only).
Show Dialplan Check box	Shows or hides the 'Use SBC Dialplan' check box in the Upload Number dialog box.