Release Numbers

You can release (delete) numbers that have been uploaded to customers.

When you release a number, it's displayed on the OC Number Management page with the "Release Requested" icon. This indicates that Live Platform is processing the deletion.

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To release numbers:

1.

In the OC Number Management page, select the check boxes of the numbers that you want to release.

2.

Click the Release / Delete Selected Numbers button; a confirmation message box appears.

3.

Click Release to confirm; a success message appears notifying you that the number has been successfully released from Microsoft. The number now appears with the "Release Requested" icon, indicating that Live Platform is now deleting the number from its database. When the number is deleted, it's no longer listed under the Numbers tab.

4.

To view the deletion status ("InProgress" or "Complete") of the released numbers, select the Release Number tab.

5.

The processing time for synchronization with the Live Platform server and Microsoft platform depends on the server load. Run the following jobs to refresh the Numbers data (see Synchronizing Operator Connect Jobs):

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'peering.sync-release-from-account-job'

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'peering.sync-upload-to-account-job'

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'virtual-peering.sync-upload-release-aquired-sequence'

6.

In the Multitenant portal Navigation pane, select Monitoring > Operator Connect > Job Monitor.

Note the Release Job status for both Microsoft (MS Status) and SBC (SBC Status).

7.

Click the relevant entry in the SBC Status column to open the Phone Number SBC Cleanup task status screen.

8.

Check to verify if the action was successful. For more information, see Phone Number SBC Cleanup Tasks.