Reject Number Deletion by Microsoft Teams Admin Center

You can reactivate a number that was deleted (released) by Microsoft Teams admin center. When a number is deleted by Teams admin center, the OC Number Management page displays the number with the "Marked for Removal" icon. If you reject deletion, the symbol no longer appears (i.e., number is no longer marked for removal) and Live Platform synchronizes with Teams admin center to reactivate the number.

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To reject number deletion by Microsoft:

1.

In the OC Number Management page, select the check boxes of the numbers that have been released by Microsoft.

2.

Click the Reactivate Selected Numbers button; a confirmation message box appears.

3.

Click Reactivate to confirm; a success message notifies you that the numbers are now active again. The icon no longer appears next to the reactivated numbers.

4.

The processing time for synchronization with the Live Platform server and Microsoft platform depends on the server load. Run the following jobs to refresh the Numbers data (see Synchronizing Operator Connect Jobs):

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'peering.sync-release-from-account-job'

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'peering.sync-upload-to-account-job'

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'virtual-peering.sync-upload-release-aquired-sequence'

5.

In the Multitenant portal Navigation pane, select Monitoring > Operator Connect > Job Monitor. Note the Release Job status for both Microsoft (MS Status) and SBC (SBC Status).

6.

Click the relevant entry in the SBC Status column to open the Phone Number SBC Cleanup task status screen.

7.

Check to verify if the action was successful. For more information, see Phone Number SBC Cleanup Tasks.