Voca CIC User Permissions
This table below describes the Voca CIC user permissions for actions performed in the Live Platform Operation Center and Single Sign-on actions in the Voca CIC interface.
|
Action |
System Admin |
||
|---|---|---|---|
|
Admin |
Oper |
Monitor |
|
|
Live Platform Portal |
|||
|
Add Service |
Ö |
Ö |
û |
|
Show Service |
Ö |
Ö |
Ö |
|
Edit Service |
Ö |
Ö |
Read-only |
|
Open Management Portal |
Ö |
Ö |
Ö |
|
Configure SP License |
Ö |
Ö |
Read-only |
|
Configure Provider License |
Ö |
Ö |
Read-only |
|
Delete Service |
Ö |
Ö |
û |
|
Voca CIC Tenant portal (Edit Service-Channel Mode-Voca Channel Provider Tier) |
|||
|
Edit Tenant |
Ö |
Ö |
Read-only |
|
Manage Users List |
Ö |
Ö |
Read-only |
|
Manage Floating Groups |
Ö |
Ö |
Read-only |
|
Manage License Tiers |
Ö |
Ö |
Read-only |
|
Management Portal (Tenant Mode) |
|||
|
Manage Contacts and Additional Employees |
Ö |
Ö |
Read-only |
|
Manage Departments |
Ö |
Ö |
Read-only |
|
Flow Designer |
Ö |
Ö |
Read-only |
|
Configuration Management |
Ö |
Ö |
Read-only |
|
Access Management |
Ö |
Ö |
Read-only |
|
Dial Plan Settings |
Ö |
Ö |
Read-only |
|
Reports |
Ö |
Ö |
Read-only |
|
License Management |
Ö |
Ö |
Read-only |
The table below describes the user permissions
|
Action |
Operator |
Monitor |
|---|---|---|
|
Live Platform Portal |
|
|
|
Monitor and Filter managed entities in the Live Platform Operation Center. |
Ö |
Ö |
|
Show Service |
Ö |
Ö |
|
Open Management Portal |
Ö |
û |
|
Management Portal (Tenant Mode) |
||
|
Manage Contacts and Additional Employees |
Ö |
Read-only |
|
Manage Departments |
Ö |
Read-only |
|
Flow Designer |
Ö |
Read-only |
|
Configuration Management |
Ö |
Read-only |
|
Access Management |
Ö |
Read-only |
|
Dial Plan Settings |
Ö |
Read-only |
|
Reports |
Ö |
Read-only |
|
License Management |
Ö |
Read-only |