Add a Recording Profile

The Quick Start wizard process created an initial Recording profile for your tenant. You can then add additional recording profiles for targeted users.

Adding a recording profile for call recording (with or without instant message recording) includes running a Microsoft Configuration script to synchronize with your M365 tenant platform. Running the script is not applicable to recording profiles that include only instant message recording.

To add a recording profile:
1. In the Icon pane, click , and then in the Navigation pane, select Recording Settings > Recording Profiles.
2. Click New Profile.

3. Configure the profile, then click Next.
4. Assign Azure groups to the profile, then click Next.
5. Configure MSFT policies and run the configuration script.