Enabling telephony services for a customer
| ➢ | To enable telephony services: |
| 1. | In the Add Customer or Edit Customer dialog, select the Use Telephony Services check box (selected by default for new customers). |
| 2. | (Optional) Select Advanced Routing Allowed to let the customer manage advanced routing. This option is available only when Use Telephony Services is selected. |
Once Use Telephony Services has been saved, or once the customer has cloud services, the check box can no longer be cleared. To remove telephony services, use the Delete Telephony Services action (see Deleting telephony services).
The telephony services are created when you add a UCaaS service for the customer with the Add Service wizard (see Adding a service with the Add Service wizard).