Live Platform portal interface

Version 8.6 introduces a redesigned Live Platform Operation Center portal interface. The horizontal menu bar of earlier versions is replaced by a navigation menu on the left side of the screen, page titles are replaced by breadcrumbs, and the portal adds a Scope selector, menu search, the Knowledge Center AI assistant and Notification Messages.

The main areas of the interface are:

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Navigation menu (left pane): Lists the pages that you can access according to the selected view and your operator type. See Navigation menu.

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Menu search (top of the navigation menu): Finds pages by name or keyword. See Searching the navigation menu.

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Header (top of the screen): Includes the View selector (System operators only), the Scope selector, the user menu, External Application, Notifications and Notification Messages. See Header and user menu.

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Breadcrumbs: Show the location of the current page in the navigation menu, for example, Quality of Experience / Statistics / Devices.

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Work pane: Displays the selected page, for example, the dashboard, a table of entities or the details of a selected entity.

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Knowledge button (bottom-left corner): Opens the Knowledge Center AI assistant. See Knowledge Center.

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Accessibility tab (right edge of the screen): Opens the accessibility toolbar. See Accessibility toolbar.

This section includes the following topics:

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Logging in to the portal

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Navigation menu

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Switching views

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Selecting a scope

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Header and user menu

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Searching the navigation menu

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Dashboard

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Account information

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Logging in as another operator (Login As)

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Notification messages

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Knowledge Center

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Accessibility toolbar

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Working with filters

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Working with tables

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Entity details pages