Service type pages

Each service type in the Connectivity Applications, Conversational AI and Device Management menus (for example, Connectivity Applications > Voice Calling > Direct Routing) opens a page with the following tabs, according to the service type:

Tab

Description

Services

The services of this type. Toolbar: Search, view toggle, Add Service, Actions, Discover and Delete.

SIP Connections

The SIP connections of the services (voice calling services).

Devices

The devices of the services (Hybrid Services and LiveOps 360 Management).

Alarms

The alarms of the services.

Quality Of Experience

Quality statistics of the services.

Calls

The calls of the services. Not available in Global scope.

Users

The users of the services (Direct Routing and Operator Connect).

Select a service and click Discover to open the service details page (see Entity details pages). The Actions menu includes options such as View Service, Edit Service, Disable Service, Open Management Portal, Open Service Portal, Open UMP Page, Open Number Management Page, Add AC Device and Delete SIP Connection, according to the service type and your security level.