Add Applications

To add an application:
1. Open the API Configuration page: In the Icon pane, click , and then in the Navigation pane, select Integration> API Configuration.
2. Click the New Applications button .

3. Enter a name and an optional description for the application.
4. Select the required endpoint permissions (see Supported Endpoints for Interaction Insights Integration), then click Create Application.

5. Copy the Client ID and Client Secret to a secured location.

It will not be possible to restore the secret once you have closed the dialog box. If the secret is lost, you need to generate a new secret (see Regenerate the Secret of an Application).

6. Click Done to close the dialog. The application is added to the list.