Managing Device Groups

Device Groups act as logical containers of devices. When a Device Group is linked to a Device Recording Profile, any calls to and/or from the devices in that group can be recorded, subject to the settings defined in the profile.

This makes device groups the mechanism that determines which devices inherit which recording behaviors.

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To access the Device Groups page:

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In the Icon pane, click , and then in the Navigation pane, select Recording Entities> Device Groups.

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To add a new device group:

1.

Click the New Group button .

2.

Enter a meaningful Name and an optional Description, then click Save. The new group is added to the Device Groups table.

 

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To modify an existing device group:

1.

Click the Edit icon adjacent to the group that you wish to modify.

2.

Edit the fields you wish to modify, then click Save.

 

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To delete a device group:

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Click the Delete icon adjacent to the group that you wish to delete, then confirm the deletion.

 

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To assign a device to a device group:

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See Adding Devices.

 

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To link a device group to a device definition profile:

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See Managing Device Recording Profiles.