Generating AI-Powered Suggested Action Items
Meeting Insights offers you a quick and effective method for automatically creating action items from your meeting recording, using artificial intelligence (AI). AI-powered action items include the action to take, the speaker who requested the action, the person assigned to the action, and its due date.
AI-generated action items are only suggested actions items and therefore, Meeting Insights allows you to approve (and edit) or delete each one accordingly. If you don't approve an action item (and don't delete it), it remains under the Suggested Action Items group and only the owner (or representative) of the meeting recording can view it. Participants can view only approved action items.
The following figure displays AI-generated action items. Those that have yet to be approved are listed under the Suggested Action Items group (#2 in figure). Those that were approved (or manually created) are listed under the Action Items group (#1 in figure).
When the AI-powered action items are successfully generated, Meeting Insights sends you an email containing the actions items.
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The action items are generated by an AI model, which may sometimes generate unnecessary action items. Therefore, it's strongly recommended that you review the action items and edit them if required before sharing with others. |
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If you're the owner of the meeting recording, you can always trigger AI to generate action items. However, participants of the meeting recording can also trigger AI if your organization's administrator has enabled such functionality. |
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It may take several minutes to generate the AI-powered action items. |
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You can also use activate AI to generate action items during a meeting recording. |
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When you activate AI, it always generates a Summary, Action Items, Q&A, Issues & Solutions, and a transcription. |
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In addition to generating suggested action items using AI, you can manually add action items, as described in Adding Action Items Manually. |
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To run AI for action items: |
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In the Navigation pane, click  All Meetings, and then click the name of the meeting recording that you want; the Player page appears. |
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Select the Recap tab, and then click Action Items: |
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From the drop-down list, select the language of your meeting recording. |
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Click Generate; Meeting Insights begins the AI process to generate action items. If you want to cancel the process (for whatever reason), click Stop. |