Dashboard

The dashboard is displayed after you log in, and when you click the logo or Dashboard in the navigation menu. The dashboard displays data for the current scope; when you change the scope, the dashboard is reloaded with data for the selected entity. The dashboard data is refreshed automatically every minute.

The default dashboard includes the following widgets:

Widget

Description

Hello banner

Greets the logged-in operator.

Messages

Displays Live Platform update and maintenance messages. Click Next to view the next message, or Discover to open the message details in a new browser tab. The URL of the messages file is configured in the Dashboard Message URL field (see Global configuration).

Inventory

Tiles that show the number of entities in scope. In the Live view: Service Providers (System operators, Global scope only), Channels, Customers and Services. In the Network view: Network Tenants, Devices, Sites, Endpoints, UMP, MS Teams & S4B, Voice.AI Solution and Generic Application. Click Discover on a tile to open the relevant page.

Active alarms

Number of critical, major and minor active alarms, and the latest ten active alarms. Click a severity count to open the Alarms List filtered by that severity.

Services

(Live view) Stacked bar chart of the number of services per service type, broken down by status (OK, Unmonitored, Warning and Error). Click Discover to open the Services Overview page.

Services Statistics Summary (Real Time)

(Live view) Summary of MOS, jitter, delay and packet loss for the services in scope.

Activity log

(System operators) Latest operator activities. Click Discover to open the Activity Logs page.

The widgets that are displayed depend on the view, the scope and your operator type. For example, the Service Providers tile is displayed only in Global scope, and the Channels tile is not displayed when a Channel or Customer is selected in scope.

➢ To customize your dashboard:
1. On the dashboard, click the Edit dashboard (pencil) button.
2. Do any of the following:
■ Click Add to add a widget.
■ From a widget's menu, configure the widget, clear its configuration or remove it.
■ Click Back to Default to restore the default dashboard.
1. Click Save (or click Cancel to discard your changes).

System Admin operators can define the default dashboard per operator type and security level in the System view, under Templates > Dashboard (see Customizing default dashboard per operator type | security level).