Logging in as another operator (Login As)

The Login As option lets you view the portal as another operator type for a selected entity, for example, as a Customer Operator of a specific customer. This is useful for verifying what your customers see and for troubleshooting. In version 8.6, Login As is also available for operators authenticated with IAM and Microsoft Azure.

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To log in as another operator:

1.

In the header, click your name and then select Login As.

The Login As dialog is displayed.

1.

In the Target Entity tree, select the entity (System, Service Provider, Channel or Customer). The selected entity is displayed under the tree.

2.

From the Security Level drop-down list, select Admin, Operator or Monitor. When you select an entity of your own operator type, only lower security levels are available.

3.

Click Switch.

The portal reloads and displays the dashboard of the selected entity (the Network dashboard when you select System, otherwise the Live dashboard). A banner at the top of the screen shows the entity and security level that you are viewing and your original session.

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To return to your own session:

1.

In the banner at the top of the screen, click Switch back.