Knowledge Center

The Knowledge Center is an AI assistant that answers questions about AudioCodes Live products, configuration and troubleshooting. Each answer includes links to its sources; clicking a source opens the Knowledge Center at the relevant document page or video position. The content is adapted to your operator type (Service Provider, Channel or Customer).

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To ask the Knowledge Center a question:

1.

Click the Knowledge button in the bottom-left corner of the screen.

The Knowledge Center panel is displayed.

1.

In the question field, type your question and then click Ask AI.

The answer is displayed, followed by a list of Sources.

1.

(Optional) Click a source to open it, or click Open the Knowledge Center to open the Knowledge Center in a new browser tab.

2.

To close the panel, click the close button or press Esc.