Notification messages
Notification messages let System operators publish announcements, such as scheduled maintenance or service updates, to Live Platform operators. Ongoing messages are displayed in a strip at the top of the portal and under the Notification Messages (envelope) icon in the header. Messages can also be sent by email.
| ■ | System Admin and System Operator operators can create, edit and delete notification messages. System Monitor operators can view all messages. |
| ■ | Other operators view the messages that are targeted to their scope. |
| ➢ | To view notification messages: |
| 1. | In the navigation menu, click Notification Messages (or click the envelope icon in the header and then click View all). |
The Notification Messages page is displayed. Use the Search messages field to search by message title, and the Type and Status filters to filter the table.
|
Column |
Description |
|---|---|
|
Active |
(System operators) Indicates whether the message is Active or Inactive. |
|
Status |
Pending (start time not yet reached), Ongoing or Done (end time passed). |
|
Message |
The message title. |
|
Type |
Severity: Critical, Major, Minor, Warning or Information. |
|
Description |
The message text. |
|
Start Time / End Time |
(System operators) The period during which the message is displayed. |
|
Actions |
Learn more link to additional information, if defined. |
| ■ | Notification strip |
| ■ | Creating a notification message |