Editing the ARM Attributes of a Number

You can edit the ARM attributes of a number, such as Call FWD and ClipNoScreening, directly in the number details pane. The changes are saved directly to ARM.

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To edit the ARM attributes of a number:

1.

In the Phone Numbers Directory, click the eye adjacent to the phone number entry.

The number details pane opens. A number that is linked to ARM is marked with the Linked to ARM indicator.

2.

Click Edit.

The Edit button is unavailable in the following cases (point to the button to view the reason):

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The number status is not Active ("Only Active numbers can be edited.").

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Changes to the number are still being synchronized with Microsoft ("Edit is unavailable while Microsoft synchronization is pending.").

3.

Under Other ARM Attributes, change the values of the attributes as required. For attributes with predefined values, select the value from the drop-down list.

Only the attributes that are editable for your operator role can be changed. The editable attributes are defined by the column definitions of the ARM file repository.

4.

Click Save (the button is available only after you change a value). To discard your changes, click Cancel.

The message "Changes saved" is displayed, and the new values are updated in ARM.