Reactivate Numbers

You can reactivate a number that has been "Marked for Removal" and restore it as an Active.

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To reactivate a number:

1.

In the Phone Numbers Management page dashboard, select Marked for Removal to filter the page with only numbers that are marked for removal.

2.

Select the numbers that you wish to reactivate and then click Reactive Selected.

3.

Click Reactivate to confirm; a success message notifies you that the numbers are now active again. The icon no longer appears next to the reactivated numbers.

4.

The processing time for synchronization with the Live Platform server and Microsoft platform depends on the server load. Run the following jobs to refresh the Numbers data (see Synchronizing Operator Connect Jobs):

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'peering.sync-release-from-account-job'

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'peering.sync-upload-to-account-job'

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'virtual-peering.sync-upload-release-aquired-sequence'

5.

In the Multitenant portal Navigation pane, select Monitoring > Operator Connect > Job Monitor. Note the Release Job status for both Microsoft (MS Status) and SBC (SBC Status).

6.

Click the relevant entry in the SBC Status column to open the Phone Number SBC Cleanup task status screen.

7.

Check to verify if the action was successful. For more information, see Phone Number SBC Cleanup Tasks.